Frequent breakdown of BSNL internet disrupts banking service in Ukhrul


By R Lester Makang

UKHRUL, September 22: Repeated disruptions in banking service of the United Bank of India (UBI), Ukhrul since the past few weeks has made many a customer fuming with anger even as they queued up at the bank.

When IFP contacted the bank, UBI officials said that the frequent disruptions in the bank’s service was due to repeated breakdown of internet service provided by BSNL since the last couple of weeks.

“We are currently facing frequent interruption in BSNL broadband service since around the time when facility for opening bank account under PMJDY scheme was opened two weeks back, ” disclosed official sources of the bank.

Stating that BSNL authority has been repeatedly appraised of the matter, an official of the bank said that they were awaiting the service provider to fix it since the internet glitch developed two weeks ago.

Meanwhile, a customer Amung has lamented that customers are bearing the brunt of the technical hitch as they have been visiting the bank to get their transactions done since the last many days but cannot owing to the internet failure.

“Among the many customers who are waiting in queue for their turn outside the bank, one person has even collapsed today due to heatstroke after standing for hours,” he added.


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